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Description

Seasoned aviation operation and safety expert with extensive experience directing flight operations, safety programs, regulatory compliance, and organizational strategy across Part 121, 135, and 91 environments. Proven track record in improving operational efficiency, managing risk, developing standard operating procedures, leading safety management initiatives, and overseeing training and team performance. Brings deep expertise in aviation leadership, auditing, consulting, and instructional development, supported by decades of industry experience and a strong background in finance and operational management.

Director of Aviation • Director of Operations • VP of Flight Operations • Director of Safety

Financial Controls • Budgeting • Revenue & Cost Analysis • Selection/Retention of Staff

Improved Operations • Managed Risk • Enhanced Safety • Developed Emergency Response

Standardized Policies • Authored Manuals • Created SOPs • Optimized Processes

WORK EXPERIENCE

Returned to the workforce after caring for an ill spouse for 3 years in 2023

Pan Am Academy CFR 142, Miami, FL                                                               Jul 2024- Oct 2024

General Manager/Training Operations & Flight Standards

  • Monitor and oversee delivery of training services to ensure the highest quality programs and instruction.
  • Monitor and ensure the certification, qualification, currency, and proficiency of instructors.
  • Provide support for Program Manager, Evaluator Instructor QA functions, and auditors as required.

Omni International Airlines CFR 121, Tulsa, OK            Aug 2023 – Jun 2024

Director of Flight Operations / Engineering

  • Support fleet additions, changes, and upgrades with various operational processes.
  • Project Manager EFB transition to iPads (with new aircraft performance software), Airbus 321
  • Support President with strategic initiatives and planning.

Sevenjet CFR 135, St. Petersburg, FL     Feb 2018 – April 2018

Director of Operations / General Manager

  • Streamlined operations by managing all aspects of a private jet charter operation, charged with helping the organization during a period of high growth and change.
  • Standardized procedures through assessing operations and making recommendations.

World Class Jet, LLC/ Dba Horizon Jet Management CFR 135, Dallas, TX          Sep 2017 – Jan 2018

Director of Operations

  • Optimized workflow through directing and overseeing all daily flight operations. Selected to direct and oversee daily flight operations under Part 135.
  • Drove communication by training, supervising, and directing staff and maintaining exceptional relationships with customers, vendors, and regulators.

Grande Aviation CFR 135, LLC, Knoxville, TN Oct 2015 – March 2016

Vice President and Director of Operations

  • Maximized productivity by directing daily flight operations, including hiring personnel, ensuring compliance with safety regulations, providing customer service, and steering communication.

Stratus Management, LLC CFR 91, Spartanburg, SC      Sep 2013 – Aug 2015

Director of Aviation

  • Generated support for 5 business units by overseeing 5 aircraft, 17 employees, 2 hangars, and 2 fuel farms under Part 91, identifying revenue for potential new ventures.
  • Improved operations by devising a more thorough recruitment process and onboarding additional staff of pilots, maintenance, and line service technicians.
  • Established budgeting and financial reporting processes that were nonexistent.
  • Developed, implemented, and fostered SMS and brought flight department through IS-BAO Stage I.

Pentastar Aviation, LLC CFR 125/135 – Oakland County, MI     Sep 2007 – May 2008

Director of Safety / Assistant Director of Operations

  • Fueled successful operations by providing direct management of the safety program and operating flights on the G450 / GV / G550 aircraft to worldwide destinations.
  • Developed, implemented, and fostered SMS and brought flight department through ARGUS Platinum audit.

ACM Aviation CFR 135, San Jose, CA  Oct 2005 – Aug 2007

Chief Pilot

  • Optimized 61 direct reports comprising 50+ pilots and 11 Cabin Attendants by managing all aspects of flight operations in compliance with GOM, OPSpecs, and SOPs.
  • Increased charter revenue $1M+ (gross 15% increase) by realigning mission with pilot group through meetings and other goals and building credibility between flight crews and ACM management and aircraft owners and change management.
  • Added 7 aircraft to the managed fleet by strengthening relationships with aircraft owners.
  • Reduced turnover 100% in an 18-month timeframe within the flight coordination and dispatch group by providing input with VP of HR on key attributes and selection and retention issues.
  • Completed budget for aircraft management.
  • Participated with cultural change czar to establish and build a better corporate culture for all business units.

Wyvern Consulting, Ltd. – Palmyra, NJ  2003 – 2018

Operations Auditor & IS-BAO

  • Improved safety through conducting evaluations of charter and corporate aircraft operators.

ARGUS – Greenwood Village, CO        2010 – 2017

Operations Auditor & IS-BAO

  • Improved safety through conducting evaluations of charter and corporate aircraft operators.

Embry Riddle Aeronautical University, Daytona Beach, FL         1999 – present

Instructor – Online Courses / Conference Presenter

  • Launched 26-course NBAA Development Program by serving as an instrumental member of the initiation team, facilitating the online learning process as a Subject Matter Expert.
  • Teach several NBAA PDP courses as well as SMS under the ERAU Risk Management Certificate program.

Crosswind Consulting, Statesville, NC   1998 – present

Aviation Operations Consultant

  • Improved operations management by devising strategies for new and existing corporate and charter flight departments (CFR 91,125, 135) to develop leadership, training, and financial functions.

US Airways CFR 121, Charlotte, NC     April 1985 – April 2014

Captain

  • Drove success through piloting the B-737, with previous experience on the B-757/767 and F-28 aircraft for a Part 121 scheduled passenger airline, operating flights to global destinations.
  • Served on the safety committee and worked with management on new CFR 117 duty/flight time and Fatigue Risk Management System (FRMS)

AMS, Portsmouth, NH                                                                                January 2009- May 2018

Senior Consultant

  • Drove success through developing, implementing and fostering flight department auditing, fleet analysis, development, aircraft justification, change management.

Prior Experiences: Midnite Express, Inc., Director of Flight Operations, Chief Flight Instructor; Flight International-West

EDUCATION

Mercer University, Atlanta, GA

Master of Business Administration, Finance

Embry Riddle Aeronautical University, Daytona, FL

Bachelor of Science, Professional Aeronautics

TECHNOLOGIES & TYPE RATINGS

Technologies: MS Office, FOS, FL3XX

Type Ratings: GVII, GV, DA-50, LR-JET, B737, 757/767, FK28; CFII-ASMEL; AGI, IGI