Description
Retail and Grocery Store Operations Specialist with more than 60 years’ experience in all types of retail stores as an expert, consultant and owner including, but not limited to, supermarkets, restaurants, warehouse stores, home improvement stores and convenient stores. He has full knowledge and experience in all aspects of retail and store operations. This allows him to evaluate policies and procedures pertaining, but not limited to, food service operations, store safety procedures, employee-training procedures, stocking and merchandising procedures, floor maintenance procedures, security, internal operations, and general customer behavior in the retail environment.
Academic Background
Bachelor of Science, 1965
Business Administration, Marketing
University of California, Los Angeles
Master of Business Administration, 1978
Pepperdine University, Malibu, CA.
Member, California Grocers Association
Professional Experience
· Specialist, 2023 – Present:
RTI Group, LLC, Stevensville, MD.
Retail Store, Grocery Store Operations Specialist:
Advise attorneys in all matters pertaining to retail-oriented cases.
· September, 1988 to Present:
CONSULTANT IN RETAIL STORE OPERATIONS:
Advise, train, and execute policies and procedures in Supermarket and other retail stores. Guide clients in the day-to-day procedure in retail including, but not limited to, developing training manuals safety procedures and policies such that the establishment can perpetuate itself in these tasks. Advise attorneys in all matters pertaining to retail-oriented cases.
· November, 1986 to September 1988:
STORE DIRECTOR: Irvine Ranch Farmers Market
Responsible for total market operations with profit and loss responsibilities.
· June 1965 to September 1986:
SUPERMARKET OWNER/OPERATOR:
Owned and operated chain of supermarkets for more than 25 years. Responsibilities included developing policies, safety procedures, securing financing, labor negotiations, overseeing internal operations, and risk management and loss control.
Expert Witness
Experience in operating various retail establishments. Mr. Balian has testified as a safety and operations expert in all areas of retail store operations involving supermarkets, restaurants, warehouse facilities, home improvement stores and specialty stores for more than thirty years. Areas of expert expertise include, but are not limited to, inspection procedures, store maintenance, customer and employee injury, security, food service operation, merchandising and display, general store safety procedures, training procedures, ADA compliance, and risk management issues. I have qualified as a retail safety expert in State and Federal courts throughout the United States.